When you play Mortal Kombat X, you may meet some problems, here are some frequently asked questions and solutions.
Q1. Connection Error Problem: Failed to Get
Online Profile
If you are receiving the error
"Connection Error: Failed to Get Online Profile. Would You Like to Retry
or Continue With Your Current Offline Profile" please try the following:
Mortal Kombat X apk download |
First, try pressing "Retry" a few
times. You may be able to connect normally if you try again. If this fails, try
the following:
1.Click the Menu button
2.Select “Profile”
3.Select “Change WBID”
4.Click the “Don’t have a WBPlay account?”
button
5.Fill out the form with your existing WBID
email address and password
6.Agree to the Privacy Policy and Terms of
Service by checking the box for it
7.Click “Sign up using your email” again
8.You’ll receive a message asking you if
you would like to associate your save with this WBID, select Yes
9.If you do not receive a success message,
click “Sign up using your email” again and then Yes again when prompted.
If these steps do not work, you can resolve
the issue be reinstalling the game and logging back into WBID but in doing so
you may lose any save progress you have made while playing Offline.
Q2. How
do I change my Profile name in MKX Mobile?
Your display name is how other players will
identify you. You can change your display name by going to Menu > Profile
> Change Profile name.
Q3.How
do I create or restore a cloud save in MKX Mobile?
To create a Cloud save you will need to be
logged into WBPlay/WBID via the Profile tab in-game. Once you are logged into
WBPlay, your Cloud save will be updated every time you play a match or perform
another major action in the game.
To restore a Cloud save after reinstalling
the game or installing it on a new device, simply log into the same WBPlay/WBID
account you were previously using for the game. If a save is associated with
that WBID you will be given the opportunity to download it again.
Please note that downloading a WBPlay save
will erase the current save data on your device. Make sure that you do not mind
losing Card Kollection you currently have on your device before attempting to
download a Cloud save.
After solving these problems, you can download Mortal Kombat X apk and play it now.
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